‘Job-Readiness’ Is a Finish Line Disguised as a Starting Point

It fails job seekers facing systemic barriers — and it fails the Employment Services Sector.

Résumé workshops, job boards, and “compete harder” messaging can’t fix a system that was never built for equity — job-readiness is treated like a neutral starting line, but it’s not.

Many are excluded even when they check all the boxes, and others are held back by structural barriers like racism, precarity, and empty fridges — conditions that make stability out of reach.
START HERE: FOUNDATIONS FOR STAFF START HERE: FOUNDATIONS FOR LEADERS

Where You Go Next

Staff move through 18 courses organized into How We Practice and What We Practice — a complete learning journey that strengthens daily practice, builds resilience, and delivers better outcomes with less burnout and stronger teams.

Leaders step into their own pathway — designed to challenge assumptions, reimagine systems, and create workplaces where both clients and staff thrive.

The Ideas Behind the Training

Our approach is rooted in the book Smoke & Mirrors: The Illusion of the Employment Services Sector, co-authored by Sarah Delicate and Angela Hoyt. It exposes the ways our sector has been set up to hit targets while missing the point — and challenges us to create systems that deliver real equity, real dignity, and real outcomes.
LEARN MORE ABOUT THE BOOK HERE