Why this course?

Facilitate Positive Outcomes

Do you have a practice, or do you have targets?

In this 6-part series, we will cover the key functions involved in effective case management practices in the Career Development sector, as well as the practical knowledge and skills that are required to facilitate positive outcomes.

Here's what they're saying...

Kathleen Gadoury

5 star rating

“The content is highly transferrable across the helping sector, as an administrator in LBS, the view inside the world of ES was appreciated. I am looking forward to using all of the resources and tools provided so that our agency can evaluate our ...”

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“The content is highly transferrable across the helping sector, as an administrator in LBS, the view inside the world of ES was appreciated. I am looking forward to using all of the resources and tools provided so that our agency can evaluate our practices and establish action plans to improve and re-align our practices so that they are meaningful to our clients and ourselves.”

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Paul Soubliere

5 star rating

“This is the best training on Case Management I've ever attended. If you take pride in your work and want to be a master in the services you provide, and the worker all clients wish they had -take this course. Paul Soubliere Catholic Centre for I...”

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“This is the best training on Case Management I've ever attended. If you take pride in your work and want to be a master in the services you provide, and the worker all clients wish they had -take this course. Paul Soubliere Catholic Centre for Immigrants-Ottawa”

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Denine Richard

4 star rating

“Simple and easy to follow with a lot of great takeaways that will be easy to incorporate into Case Managing.”

“Simple and easy to follow with a lot of great takeaways that will be easy to incorporate into Case Managing.”

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Anneke van Nooten

5 star rating

“I greatly enjoyed "Purposeful Practice Case Management". It was informative and stimulating. I feel better equipped to make some necessary changes. ”

“I greatly enjoyed "Purposeful Practice Case Management". It was informative and stimulating. I feel better equipped to make some necessary changes. ”

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Valerie Dufresne

5 star rating

“Quite useful when new in the field. Definitely worth the time and easy to implement and use the tools and concepts presented.”

“Quite useful when new in the field. Definitely worth the time and easy to implement and use the tools and concepts presented.”

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Here's what's inside...

Earn a certificate of completion!

    1. How To Navigate This Course

    2. How to Navigate Your Dashboard and Account *Important Course Expiry Date Information

    3. All Rights Reserved

    4. Before we begin...

    1. Print Before Beginning: Purposeful Practice Case Management: Defining Case Management

    2. Print Before Beginning: How to Read the Standards and Guidelines

    3. Resource: Canadian Standards and Guidelines for Career Development Practitioners - Career Counselling

    4. Resource: Canadian Standards and Guidelines for Career DevelopmentPractitioners - Core Competencies

    5. Resource: Canadian Standards and Guidelines for Career DevelopmentPractitioners - Code of Ethics

    6. Part One Slide Deck

    7. Part One Purposeful Practice Case Management {84 minutes}

    1. Print Before Beginning: Where do you think you are right now?

    2. Resource: Required Skills for Case Management

    3. Part Two Slide Deck

    4. Part Two Purposeful Practice Case Management {88 minutes}

    1. Print Before Beginning: Purposeful Practice Case Management Part Three Handout

    2. Part Three Slide Deck

    3. Part Three Purposeful Practice Case Management {91 minutes}

    1. Print Before Beginning: Action Plan Template Increase Intake Sample

    2. Print Before Beginning: Purposeful Practice Case Management Part Four Handout

    3. Resource: Action Planning

    4. Resource: 25 Free Coaching Tools and Techniques

    5. Part Four Slide Deck

    6. Part Four Purposeful Practice Case Management {90 minutes}

    1. Print Before Beginning: Part Five PPCM Handout

    2. Resource: 10 Tips for Writing Professional Case Notes

    3. Part Five Slide Deck

    4. Part 5 Purposeful Practice Case Management {94 minutes}

About this course

  • $563.87
  • 36 lessons
  • 9 hours of video content

Earn a Certificate of Completion

Share your achievement on social media with a click of a button, via a link, or download and print it to include in your CV or portfolio!

Your Investment

Learn Effective Case Management Practices

More kudos for this course...

“The course was eye-opening. I wish it had been in person. I greatly appreciated the depth of research that went into it. I was not aware of how much I was missing out on. I really enjoyed Sarah's enthusiasm and passion and professionalism. It was a practical and inspirational course… ”

“I LOVED IT! Super comprehensive and inclusive. Sarah is extremely skilled on this topic! I have gained so much knowledge in each and every module.”

“Very informative and well organized course, helps identify key skills of Case Manager, provides detailed information on essential Case Management components and implementation of them in order to ensure clients' success. ”

Meet Sarah

As a founding partner of Bell Brown Molnar and Delicate Inc. (BBMD), a consulting firm based in Ottawa Canada, Sarah Delicate works as a consultant, coach, trainer and speaker. Sarah has worked with 1000s of people across 100s of organizations, helping programs thrive in tough, outcome-based competitive environments. Whether you are Government or a nonprofit, Sarah’s high energy delivery style will convince you that this outcome-based stuff is not just doable, but critical.

Sarah Delicate