Why this course?

Achieving the contracted outcomes of Employment Services is not an easy task in any given year, let alone achieving outcomes in the world of COVID-19. 

In this 6-part series, Sarah Delicate will explore the various core measures that we need to achieve, break down WHAT needs to be achieved, and provide you with some evidence based solutions to help get you there. 

Each webinar in the series will focus on a different component of the service delivery continuum, and align to the contracted Employment Services core measures.

Here's what they're saying...

Wendy Shaw

5 star rating

“Engaging, informative, and eye opening! HIGHLY recommended for front line and management (to better understand the work being done frontline)”

“Engaging, informative, and eye opening! HIGHLY recommended for front line and management (to better understand the work being done frontline)”

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Sarah Wilmot

5 star rating

“What a thorough, engaging and useful training. I wish I could have extended access to this content so that I could refer back to it periodically throughout my career. Sarah is so nice to listen to - soothing, engaging and inspiring all at once. Th...”

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“What a thorough, engaging and useful training. I wish I could have extended access to this content so that I could refer back to it periodically throughout my career. Sarah is so nice to listen to - soothing, engaging and inspiring all at once. The perspective and recommendations that she provides are practical and empowering. Definitely makes you want to go out and start making positive changes to your practice if you are not already doing so. ”

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Laura Keller

5 star rating

“Great training, packed with information. Sarah really knows her stuff and explains it well so that its easily understood. ”

“Great training, packed with information. Sarah really knows her stuff and explains it well so that its easily understood. ”

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Sharmaine Croydon

5 star rating

“Excellent Course that is beneficial understanding the YJC program and the overall benefits of how to market, get in the door, and prepare successful participants for placement and overall employment success. Also, a big part about building rappor...”

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“Excellent Course that is beneficial understanding the YJC program and the overall benefits of how to market, get in the door, and prepare successful participants for placement and overall employment success. Also, a big part about building rapport and establishing that trust for successful retention. I would highly recommend this course to my colleagues!!!!”

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Jessica Sooroojpal

4 star rating

“This course was very well done. The information was very informative and will help mold today's youth into tomorrow's professionals. ”

“This course was very well done. The information was very informative and will help mold today's youth into tomorrow's professionals. ”

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Here's what's inside...

Earn a certificate of completion!

  1. 01

    • How To Navigate This Course

    • How to Navigate Your Dashboard and Account *Important Course Expiry Date Information

    • All Rights Reserved

    • Before we begin...
  2. 02

    • Part One Assessment

    • Youth Career Development: Social Issue Report

    • What do you stand for? Slide Deck

    • Understanding Your Choices in YJC {62 minutes}
  3. 03

    • Intake/Profile Assessment

    • Intake/Profile Action Plan

    • Getting People in the Door/Online - Marketing for Intake Slide Deck

    • Intake/Profile {62 minutes}
  4. 04

    • Client Service Planning and Coordination Assessment

    • Client Service Planning and Coordination Action Plan Sample

    • Case Management/Needs Assessment Handout

    • Case Management/Needs Assessment Slide Deck

    • Client Service Planning and Coordination {63 minutes}
  5. 05

    • Training/Completions Assessment

    • Training/Completions Action Plan Sample

    • Pre-Employment Service Handout

    • Pre-Employment Service Slide Deck

    • Training/Completions {63 minutes}
  6. 06

    • Outcomes/Exits Assessment

    • Outcomes/Exits Action Plan Sample

    • Transactions vs Relationships

    • Job Matching and Placements Slide Deck

    • Outcomes/Exits {63 minutes}
  7. 07

    • Assessment and Action Plan

    • Retention Services, Education and Work Transitions Supports / Building Your Continuous Improvement Action Plan Slide Deck

    • Outcomes/Follow Ups {62 minutes}
  8. 08

    • Before you go...

    • How to Leave a Review

    • How to Get Your Certificate of Completion and Share Your Achievement

    • Let's get social!

Earn a Certificate of Completion

Share your achievement on social media with a click of a button, via a link, or download and print it to include in your CV or portfolio!

Your Investment

Engineer Your Service Delivery to Achieve Outcomes

More kudos...

“Anyone involved with YJC should HAVE to take this training!”

“There is an abundance of relevant current resources - I only have positive things to say!”

“I absolutely loved every aspect of the training.”

Meet Sarah

As a founding partner of Bell Brown Molnar and Delicate Inc. (BBMD), a consulting firm based in Ottawa Canada, Sarah Delicate works as a consultant, coach, trainer and speaker. Sarah has worked with 1000s of people across 100s of organizations, helping programs thrive in tough, outcome-based competitive environments. Whether you are Government or a nonprofit, Sarah’s high energy delivery style will convince you that this outcome-based stuff is not just doable, but critical.

Sarah Delicate